IVR solution

As per statistics, the Companies own employee use 62% of contact centre to enable day to day activity. Use our custom made Password Reset, Account Unlock, Ticket Status and Survey & CTI IVR application for 70%+ self service rate and 60%+ containment rate.

Password Reset IVR

Authentication of the caller can be made by using Unique ID. Password reset, Notification by sending Email, SMS or Call back feature.

Account Unlock IVR

Authentication of the caller can be made by using Unique ID. Account unlock, Notification by sending Email, SMS or Call back feature.

Ticket Status IVR

Integration with any ticketing tool by simple web services call. Status of ticket can be played out using advanced Text to Speech. Notification by sending Email, SMS or Call back feature.

Survey & Custom IVR

CSAT IVR survey customized as per product and service need. Custom IVR solution with highly dedicated technical team.

Contact us for Pricing and Technical Solution.